Quality & Documentation
Every product is made at a certified partner facility, supplied against a written specification and shipped with its batch documentation.
Certifications
BRCGS
FSSC 22000
ISO 22000
ISO 9001
GMP
HACCP
FSSAI
Halal
Kosher
USDA Organic
EU Organic
Products are supplied from manufacturing facilities holding the certifications above.
Process at a glance
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01
Specification
Grade, marker, assay method, particle size and pack are agreed in writing before quotation and govern every delivery.
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02
Production
Made at partner facilities in India certified to GMP and ISO standards, confirmed for your product before quotation.
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03
Testing and Release
Each batch is tested against the specification, verified at accredited third-party laboratories and released with its certificate of analysis.
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04
Traceability
Batch numbers link each consignment to its certificate of analysis and to the raw material lot it came from.
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05
Shipment
Goods ship sealed in 25 kg drums or bags with the documentation pack. Pre-shipment testing at a laboratory you nominate can be arranged.
Documentation
Issued for the grade agreed and the batch supplied.
| Document | Covers | Provided |
|---|---|---|
| Specification sheet | Grade, limits and the method behind each figure | Before quotation |
| Certificate of analysis | Results for the batch supplied | Every batch |
| Safety data sheet | Handling, storage and transport | First supply, then on request |
| Allergen and non-GMO statements | Signed declarations | On request |
| BSE/TSE, non-irradiation and ETO | Declarations for UK and EU import | On request |
| Certificate of origin | Country of origin for customs | With shipment |
| Phytosanitary certificate | Plant health, for whole and cut botanicals | Where required |
| Facility certificates | BRCGS, FSSC 22000, ISO, GMP, FSSAI, Halal, Kosher, organic | On request |
Analytical testing
The parameters a specification settles and the method behind each. Limits are set per product and grade on the specification sheet.
| Identity | HPLC, HPTLC or TLC fingerprint against a reference |
|---|---|
| Marker assay | HPLC, titration or gravimetry, as stated for the grade |
| Physical | Loss on drying, ash, particle size, bulk density |
| Heavy metals | ICP-MS: lead, arsenic, cadmium, mercury |
| Microbiology | Total plate count, yeast and mould, E. coli, Salmonella, S. aureus |
| Pesticide residues | GC-MS and LC-MS/MS against EU and UK maximum residue levels |
| Residual solvents | Gas chromatography, where solvent extraction is used |
| Mycotoxins | Aflatoxins and ochratoxin A for spices, by HPLC-FLD |
Questions
Can I see a certificate of analysis before ordering?
Yes. A representative COA and the specification sheet are shared at quotation, and samples come with the COA of the lot they were drawn from.
Are batches tested by an independent laboratory?
Batches are verified at accredited third-party laboratories. Testing at a laboratory you nominate, such as Eurofins, SGS or Intertek, can be arranged before shipment.
Will you complete our supplier questionnaire?
Yes. Supplier approval questionnaires and specification confirmations are completed in your format as part of onboarding.
Request documentation
Ask for the specification sheet, a representative COA or facility certificates for any product.