Quality, specification and traceability
Our ingredients are sourced through capable, quality-focused producers and processing partners, supplied against defined specifications and supported by documentation appropriate to the product and its application.
Our approach
Selected supply partners
We work with producers and processors selected for their quality standards and commercial reliability. India is an important origin for our botanical range, and supply relationships are established with continuity of origin in mind.
Defined before supply
Product specifications are agreed with the customer before supply, covering the parameters relevant to the ingredient, its intended application and the requirements of the market it is supplied into.
Maintained to source
We maintain traceability to the supplying source, so that the origin and processing route behind a supplied lot can be identified and reflected in the accompanying documentation.
Supporting documentation
Documentation is made available according to the product supplied, the agreed specification and the requirements of the intended application.
- Certificate of Analysis
- Available according to product and agreed specification
- Product specification
- Agreed with the customer prior to supply
- Origin documentation
- Country of origin and supply chain information
- Microbiological information
- Parameters and limits as agreed on specification
- Heavy metal testing
- Against limits agreed for the intended market and application
- Pesticide residue information
- Against limits agreed for the intended market and application
- Further technical documentation
- Available according to product, agreed specification and application
Reliable commercial supply
Supply programmes are planned around agreed specifications, quantities and lead times. Availability and delivery timescales are confirmed at the point of order, and we aim to provide clear communication from quotation through to delivery.
Where a requirement is ongoing, supply can be scheduled against a forecast so that quantities, specifications and documentation remain consistent between commercial lots.
Order handling, documentation and delivery arrangements are managed directly, giving customers a single point of contact throughout.
Technical information published on this website is presented as a typical commercial specification and is indicative only. It is not offered as a guaranteed product specification. Final specification is agreed according to customer requirement and confirmed against applicable product documentation, taking account of the required grade, intended application and supplier specification.
Request a specification.
Share the ingredient, required parameters and indicative annual volume, and we will respond with availability, documentation and commercial terms.